January 21, 2005
Favorite bug tracking tools?

I'm in the market (so to speak) for a new bug tracking tool.. there are only a few requirements and it doesn't have to be open source or free, just good!

  • Web based
  • Tiered security
  • Not hell to administer (don't want a full time employee just for this!)
  • E-mail notification
  • Decent reporting
  • Integration with source control would be nice, but since we haven't picked a tool for that yet, it's not necessary.

I'm currently looking at:
BugZero
Scarab
ProblemTracker

Posted January 21, 2005 06:26 PM in Java
TrackBack URL for this entry: http://www.unix-girl.com/mt/mt-tb.cgi/1440
Comments
On January 21, 2005 07:41 PM David Gibbs added:

How about MKS Integrity Solution?

http://www.mks.com/solutions

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On January 21, 2005 08:31 PM david added:

MantisBT?
Web based, roles, fairly ok to manage, has e-mail reports for bugs (they can get annoying after awhile), reporting is ok, not sure about current SCM integration though.

I like the upgrade tool. A lot.

http://www.mantisbt.org/

(Site is a bit quirky at the moment)

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On January 21, 2005 09:13 PM b added:

I have just two words for you:

JIRA (http://atlassian.com/jira)
Subversion (http://subversion.tigris.org)

I use both. The latest version of JIRA can index and link to Subversion; put a JIRA issue number in your commit log, and *bingo* JIRA will have a link to the repository and your commit message in-line with the issue.

The Atlassian folks are fantastic. They're great people and make very good software. Also check out their wiki, Confluence.

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On January 21, 2005 10:06 PM Greg Wilson added:

http://www.fogcreek.com/FogBugz/

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On January 21, 2005 11:18 PM Dave added:

Why isn't BugZilla on your list?

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On January 21, 2005 11:26 PM Chris Winters added:

Another vote for JIRA. It's fantastic. Whatever you do, don't choose Rational ClearQuest:

http://www.cwinters.com/news/display/?news_id=3323

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On January 21, 2005 11:46 PM Jason Barker added:

JIRA by far.

I've tried FogBugz, and JIRA is by far better.
Give it a try, you'll never look back.

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On January 22, 2005 01:05 AM Ryan added:

Trac is pretty decent, integrates with subversion, and is free. http://www.edgewall.com/trac/

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On January 22, 2005 02:46 AM Mark Eichin added:

http://roundup.sourceforge.net/ if you want something relatively simple and customizable - I don't know if it covers the access control model you want, though, the things I've used it for just needed interesting workflow.

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On January 22, 2005 03:50 AM Frederic Peters added:

Edd Dumbill looked at this a few months ago. He unfortunately didn't come with a conclusion.

http://usefulinc.com/edd/blog/contents/2004/10/19-trackers/read
http://usefulinc.com/edd/blog/contents/2004/10/20-trackers/read

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On January 22, 2005 03:56 AM map added:

Another vote for JIRA.

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